New arrivals available — visit our Mombasa showroom or WhatsApp us today.

Legal

Refund Policy

How deposits, payments and refunds are handled on a vehicle purchase.

This is placeholder wording provided as a starting point. It has not been reviewed by a lawyer and should be replaced with policy text prepared for BESEKI COMPANY LIMITED before publishing.

Deposits

A deposit may be taken to reserve a vehicle. Whether that deposit is refundable, and under what conditions, is agreed in writing at the time it is paid.

Completed sales

Once a sale has been completed and the vehicle handed over, the sale is treated as final unless the written sale agreement says otherwise.

This does not affect any rights you have under applicable Kenyan consumer law.

Cancellations

If you decide not to proceed before completion, contact us as soon as possible. We will explain what happens to any amount already paid, based on the agreement made.

Faults after purchase

Warranty coverage varies by vehicle. Contact our team for the specific warranty terms applicable to your vehicle, and speak to us directly about any fault that appears after purchase.

Contact us about this policy

Questions can be sent to benkise26@gmail.com or by phone on 0721 886656. Our postal address is P.O. Box 99554 - 80107, Mombasa, Kenya.